Basic File
| Phone_number | Message |
|---|---|
| 16175551212 | Hello! |
| 17812221212 | Hello! |
These two messages will be sent immediately as no date_time is designated.
Basic File with Date-time
| Phone_number | Message | Date_time |
|---|---|---|
| 16175551212 | Merry Christmas | 12-25-2022: 12:00 |
| 17812221212 | Happy New Year | 01-01-2023: 00:00 |
These two messages will be sent at different times.
File with Additional Parameters and Message Template
| Phone_number | Message | Date_time | Source_number | Throughput | Param1 | Param2 | Agent_id |
|---|---|---|---|---|---|---|---|
| 16175551212 | Hello ${param1}, your balance is ${param2}. | 01-25-2022: 12:00 | 18002311234 | 1 | John | $1,500 | agent5 |
| 17812221212 | 01-12-2022: 17:00 | 18889877896 | Peter | $950 | agent27 |
The two resulting messages sent 1 minute apart would be:
“Hello John, your balance is $1,500.” sent from (800) 231-1234 to (617) 555-1212 on January 25, 2022 at noon.
“Hello Peter, your balance is $950.” sent from (888) 987-7896 to (781) 222-1212 on January 12, 2022 at 5pm.
Any reply messages from John or Peter will be tagged with their respective agent IDs for routing to a specific agent for SMS chat.