File Error Codes are generated when an uploaded broadcast file fails to process.

Error Code Short Keyword Description
-1 General error for file Non-specific general error with the file, please contact the MMC-Inc. support team
000 Success Process was completed successfully
1001 MISSING_PHONE_NUMBER Phone number is not present in first column or not formatted correctly
1002 MISSING_MESSAGE Message is missing in first row or not formatted correctly
1003 MISSING_DATE Date is missing in first row or other rows if the file has individual messages
1004 MISSING_OFFSET Time offset is missing or not formatted correctly
1005 CSV_FILE_FORMAT Format issue with CSV file or file is not recognized as CSV file
1006 INVALID_DATE Invalid date formatting, past date, or date not present when required
1008 EMPTY_FILE Empty file
1009 ONLY_HEADERS Only headers are present. No valid records found
1010 MESSAGE_DELIVERY_ISSUE Broadcast messages are still pending in the delivery queue after threshold time. Technical network/gateway or operator issue, please contact the MMC-Inc. support team.
Revision: 1
Last modified: 2 February 2022